Where most of the world actually replies.
Outside North America, a WhatsApp message gets read and a cold email does not. RevOps.ai agents hold real two-way WhatsApp conversations, in the language the contact writes in, and everything lands on the same timeline as every other channel.
Free to start · No credit card required · Same agents, same CRM
Illustrative, not real customer data.
40+countries
The default business channel across LATAM, EMEA, India and South East Asia.
30+languages
The agent answers in whatever language the contact opens in. You write the playbook once.
Onetimeline
WhatsApp threads sit beside SMS, email, chat and calls on the same contact.
Humanhandover
Any rep can take the conversation off the agent mid-thread and hand it back.
Same playbook, different continent.
The point of running WhatsApp inside RevOps.ai rather than a separate inbox is that the campaign, the record and the reporting do not fork when you cross a border.
- 01Connect
Attach WhatsApp to an agent
The channel is assigned to an agent alongside its phone numbers, so the same configured persona answers on WhatsApp as on SMS.
- 02Route
Contacts reach the channel they use
Each contact carries a preferred channel. A campaign can run over WhatsApp where that is what people answer, and SMS or email where it is not.
- 03Converse
The agent answers in their language
Translation is not a post-processing step bolted on the end. The conversation happens in the contact’s language and the rep reads it in theirs.
- 04Book
Meetings land on the right calendar
The agent negotiates a time in conversation and books it, with calendar sync so nobody double-books across regions.
- 05Escalate
Sentiment moves it to a person
When a thread turns, or the deal is big enough to warrant it, the conversation is handed to a human with the full history attached.
Global does not mean unsupervised.
A channel that reaches four continents needs the same guardrails as the one that reaches your home market, plus a few that only matter when you are operating across regions.
- Per-region agents
- Run different agents, personas and numbers per market rather than one voice that reads as foreign everywhere.
- Language
- The agent replies in the contact’s language. Your team reads and writes in one, from the shared inbox.
- Human in the loop
- Require approval on outbound drafts, always or only when sentiment or risk signals trip.
- Opt-out
- Opt-outs are recorded on the contact and suppress future automated sends on SMS, WhatsApp and voice, not just this one.
- Audit trail
- Full history of who or what sent each message, per conversation, kept for review.
- Office hours
- Sends respect the working hours you set, which matters far more once your list spans time zones.
This channel shares a record with every other one.
Your pipeline is global. Your inbox should be too.
Connect WhatsApp to an agent and run the same playbook you run at home, in the language each contact opens with.
Start on WhatsApp freeFree to start · No credit card required
Questions we get asked.
Do I need a WhatsApp Business account?
Yes, and once your number is approved you connect it to an agent and WhatsApp behaves like every other channel here: same playbooks, same shared inbox, same contact record. Approval runs through Meta and applies to any platform you use, so it is worth starting either way.
How does the translation actually work?
The conversation happens in the contact’s language rather than being translated after the fact, and your team reads and replies in theirs from the shared inbox. You write the playbook once instead of maintaining a version per market.
Can I run different personas per country?
Yes, and most teams do. Separate agents with their own persona, voice, numbers and playbook per region, all reporting into the same pipeline and dashboards, so you can compare markets without stitching exports together.
Where do WhatsApp conversations end up?
On the contact record, in the same timeline as their emails, texts, web chats and calls, in the order things happened. A rep opening that contact sees one story rather than four systems.